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*The trusted CareFree plan makes travelling less stressful so you can focus on having a perfect vacation.
The new CareFlex plan allows you to change your booking, transfer your package, and cancel with a full refund up to 3 days before departure.
Add travel protection plans to your booking and rest assured that we've got you covered should the unexpected happen.
Savings reflected in the price displayed online. Applicable to new bookings only. Travel between: November 1, 2018 and April 30, 2019. Savings is $250 per adult and $150 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Applicable to Economy Class only. Not applicable to travel to Havana or Mexico City. Subject to availability at time of booking. Not applicable to group bookings. Offers expire at 11:59 p.m. ET on the date indicated.
The CareFree & CareFlex plans at $0 must be added at time of booking and apply for all passengers in a same room.
CareFree & CareFlex at $0 is applicable to: New package bookings only, for travel in Cuba (excluding Havana), Dominican Republic, Mexico (excluding Mexico City), Montego Bay, Saint-Lucia, Antigua, Curacao, Grenada, Great Exuma, Saint Kitts, Cartagena, Liberia. Valid for year-round departures. Blackout dates apply between December 19 and January 5. Not applicable to group bookings nor to packages at Marival Residences Luxury Resort Nuevo Vallarta, Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. Not applicable to Aeroplan redemption miles bookings.
1) The year-round Price Drop Guarantee must be requested by phone within a period of 5 days after noticing the price drop. Not valid within 21 days of departure. Maximum $200 refund per person. Only applicable to the same package. Must be the same departure date, departure city, room category, meal plan, length of stay, flight and class of service as the original booking to qualify. Space must be available at time of requesting refund. Applies once to a booking. Refund will be processed using the original form of payment existing on file. Processing may require 14 days or more. The year-round Price Drop Guarantee is redeemable on a decrease of the total package price, including taxes.
2) StormGuard: Valid on Air, Hotel & Transfer packages, hotel-only, or air-only bookings to Mexico and the Caribbean. New bookings only. Travel must be completed within the 6 months following the redemption date, and the package value must be the same.
3) Name changes can be made up until 7 days prior to departure. Changes to departure date, destination, room category or occupancy can be made up until 3 days before departure. Changes to travel dates are subject to hotel and flight availability. Certain types of changes will be considered cancellations and will follow the CareFlex cancellation policy. One set of changes or cancellation, including several changes at once, can be made without penalty. Any changes occurring in a higher price difference must be paid. No refund is issued if the new price is lower than the original fare. New package must be booked at the time of the date change request and travel must be completed within one year of the initial departure date. CareFlex can be repurchased only at the time the change is made. Clients cannot pay change fees if CareFlex is on file. Changes must be made through your travel agent who will request the change through the Customer Care department.
4) Cancellations are permitted up until 3 days prior to departure. The refund method depends on the number of days before the initial departure date: 45 days or more prior to departure, $250 will be given in in-house credit and the remaining balance of the total price will be refunded in the original form of payment; 44 to 21 days prior to departure, 50% of the total price will be given in in-house credit and 50% will be refunded in original form of payment; 20 days to 3 days prior to departure, 100% of the total price will be given in in-house credit. All refunds exclude the CareFlex fees. In case of cancellation, a waiting period of 15 days before rebooking a new vacation applies.
In-house credit must be used for travel within one year of the initial departure date, and is neither transferable nor refundable. The CareFlex plan can be repurchased and must be added at the same time the new eligible package is booked. Any leftover credit can be used towards an Air Canada Vacations booking or product (excluding car rentals) until the expiration date. Products must be booked with the same travel agency. Cancellations must be made through your travel agent who will request the change through the Customer Care department.
Prices displayed on this page reflect applicable reductions, but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.