Mon to Fri: 7am to MidnightSat & Sun: 8:30am to 8pm EDT
25 minutes from the Cancun airport
Fantastic service, great tasting food, an improving line-up of adult beverages. But they need to have breakfast available somewhere on the property or via room service by 5 am or earlier for those of us who head out on excursions early. Left over clubbing food in the 24x7 area doesn't cut it.
Loved the Hyatt Ziva. Went with family. Wish we had more time and could participate in more activities! Highly recommend taking the AquaStrong class that they offered! Best class they had! Wish I would I have taken it everyday!
We are a family of four with an 11 year old and a 7 year old. This place was awesome! The food was way better than I expected and the service was absolutely top notch! Every single interaction was amazing. Also, the fact that they have dolphins onsite makes this place perfect for a family vacation. Fantastic shows outdoors every night, huge pools, such nice staff, and great food without a wait....definitely book here. Shout out to our awesome server at Mercado Jose Presiado....made our kids feel so welcome. Will definitely come back again!!!
Just returned from our trip, great rooms, service, and location. The Turquoize Tower was awesome, the staff at Punta Vista bar/pool were excellent! Shout out to Daniel, Irma, and Juan Carlos, they're very entertaining and top notch. Definitely going back to Ziva...
We've never been to Cancun, and wow Hyatt Ziva made a great first impression! The customer service was outstanding, food was amazing, and the hotel itself is beautiful. Our butler Joaquin made sure we were well taken care of. He gave us great recommendations on where to visit on our stay, and planned out our itinerary. Overall great experience and we will most definitely be back!