Price Drop Protection™

Terms and Conditions for bookings made Aug 15 - Oct 31, 2011 click here
Terms and Conditions for bookings made November 4 - November 30, 2011 click here

Terms and Conditions for bookings made on or after Dec 1, 2011

These terms and conditions together with the itravel2000.com Terms and Conditions govern your
Price Drop Protection™ ("PDP"). Capitalized terms not defined below shall have the meanings ascribed to them in the itravel2000.com Terms and Conditions, a copy of which can be found in your booking invoice. The following terms and conditions shall govern in the event of any conflict with the provisions of the itravel2000.com Terms and Conditions:

"Customer" means individual that has purchased a Qualifying Product from itravel2000.com.

"Lead Passenger" means the Customer’s name and related information that is set out in the Client Information section of the invoice. This information will be used to determine the name of the individual to whom any rebate will be payable and the address to which payment will be mailed. In the event there are multiple passengers or individuals in a booking or paying on a booking, and separate claims and payouts to individuals other than the Lead Passenger is desired, the booking MUST be split into separate invoices and the desired Lead Passenger information must be set out in the Client Information section of the new invoice. In the event of any discrepancy or dispute, the original invoice and Lead Passenger details in the Client Information section of that invoice will be used.

“Invoice Total Cost” means the total out of pocket cost including taxes and any surcharges for the qualifying product as shown on the customer’s invoice.

“New Total Cost” means the cost including taxes and any surcharges for the qualifying product if it were purchased on the date the Price Drop Protection™ Claim was made.

“Price Drop Protection™ Claim” means the on-line form that captures the Advertised Price of the Qualifying Product from the itravel2000 website that is submitted in real time when making a claim.

"Qualifying Product": means a new pre-packaged vacation or prepackaged cruise booking from itravel2000.com’s universally accessible main website as defined in the paragraph entitled “Qualifying Products Include” that meets all of the following critieria:

Qualifying Products Include:

Qualified Bookings purchased Aug 15th to Oct 31st, 2011
Travel must depart between November 1st, 2011 and April 30, 2012.
Pre package vacations and cruise provided by Sunwing Vacations, Sunquest Vacations, Transat Holidays, Nolitours and Signature Vacations.
Click here for complete terms and conditions

Qualified Bookings purchased on or after Nov 4th, 2011 - Nov 30th, 2011
Travel must depart between December 21, 2011 and April 30, 2012.
Pre package vacations and cruise provided by Sunwing Vacations, Sunquest Vacations, Transat Holidays, Nolitours, Signature Vacations, WestJet Vacations and Air Canada Vacations.
Click here for complete terms and conditions

Qualified Bookings purchased on or after Dec 1st, 2011 to Dec 31st, 2011
Travel must depart between February 1, 2012 and April 30, 2012.
Pre package vacations and cruise provided by Sunwing Vacations, Sunquest Vacations, Transat Holidays, Nolitours, Signature Vacations, WestJet Vacations and Air Canada Vacations.

Qualified Bookings purchased on or after Jan 1st, 2012 to Jan 31st, 2012
Travel must depart between February 11, 2012 and April 30, 2012.
Pre package vacations and cruise provided by Sunwing Vacations, Sunquest Vacations, Transat Holidays, Nolitours, Signature Vacations, WestJet Vacations and Air Canada Vacations.

For clarity, Group bookings do not qualify for PDP.

Program Details:
How it Works
The PDP from itravel2000.com allows you to recover some of your travel costs by allowing adult paying customers to make a claim for a one-time price adjustment in excess of $50 to a maximum of $300 per adult paying passenger. If the New Total Cost is less than the Invoice Total Cost, then the Customer can submit a request for a PDP claim. The amount of the PDP payment will be determined by calculating the difference between the Invoice Total Cost and the New Total Cost less a $50 per adult transaction fee

Claims for PDP adjustments not in excess of $50 per adult passenger will not be considered. Claims over $300 per adult passenger will be limited to a maximum of $300 per adult paying passenger, less a $50 per adult transaction fee. Claims must be submitted to itravel2000.com for consideration no less than 31 days prior to travel departure. A single rebate cheque will be issued to the Lead Passenger upon validation of a claim and within seven (7) business days after the departure date. A $50 transaction fee per adult will be deducted from the value of the payment issued for qualifying claims.

Qualifying for PDP
To qualify for a PDP adjustment, the Qualifying Product must be for the identical departure dates, duration, supplier, flight carrier, flight number, class of service, flight times, hotel, room type and meal plan and the difference in the New Total Cost and Invoice Total Cost is in excess of $50.

How to Initiate a Claim
Customers will be responsible for initiating the Price Drop Protection™ claim through the online process. If you observe that the price of your booking has dropped more than the minimum amount required and you wish to claim your one-time price adjustment, click the “Price Drop Claim” button and fill in all the fields. Claims must be submitted to itravel2000.com for consideration no less than 31 days prior to travel departure. Claims received 30 days or less prior to the Customer’s departure date will not be considered for PDP. itravel2000.com has created a tool on its website to make it easy for Customers to submit a claim. On the Review page of the booking process, a link called Price Drop Protection™ Claim is available to capture the verification page which shows the Advertised Price. By filling out the details in this link, your claim is

automatically submitted by email to itravel2000.com capturing the Advertised Price and the New Total Cost. PDP claims will only be accepted via this online process. For pre-packaged cruise bookings please call our customer care department 1-800-859-2920.

Invoice Payment Terms
To qualify for a claim, the invoice must be paid in full when the Claim is submitted regardless of the payment balance terms offered on the original transaction.

Claim Validation
Itravel2000.com will review the Price Drop Protection™ Claim within three (3) business days of submission. The Invoice Total Cost of the Qualifying Product will be compared against the New Total Cost for the identical Qualifying Product. Claims for PDP adjustment will be limited to the difference between the Invoice Total Cost and the New Total Cost of the Qualifying product less the $50 per adult transaction fee. Claims for amounts that are not in excess of $50 per adult passenger will not be considered for adjustment. The determination of whether PDP requirements have been met is within the sole discretion of itravel2000.com.

Valid Claim
If itravel2000.com determines that PDP requirements have been met, a notice will be sent to the e-mail address in the Client Information section of the invoice within three (3) business days of the Customer submitting the PDP Claim to itravel2000.com. The rebate payment shall be made by cheque payable to the Lead Passenger of the invoice and mailed to the address as set out in the Client Information section of the invoice. PDP cheques will be issued within seven (7) business days after the departure date. Bookings that are cancelled prior to departure will not be eligible to receive a PDP claim.

Petro Points Promotion
A Qualifying Product purchased with Petro Points may be eligible for PDP. If Petro Points are used as the only form of payment and a valid PDP claim is made the rebate shall be made by Petro Points. If Petro Points are used as a partial form of payment and valid PDP claim is made, the rebate shall be made on a pro rata basis by Petro Points with any remaining balance by cheque in keeping with the method of payment.

Miscellaneous
You agree that PDP does not constitute insurance, and your right to receive a claim is not dependent upon or linked to any actual loss that you may suffer.

These terms and conditions are subject to amendment by itravel2000.com. itravel2000.com may withdraw this promotion at any time without prior written notice.